Grievance Redressal Committee under ID Act 1947

First you must know about Works committee mentioned in Section-3 of Industrial Dispute Act, 1947.

What is Grievance?

The word Grievance is derived from the root word Grief. It means issue or any obstacle that hinders or resist one person to work freely. So anything that creates ambiguity in the life of a person is called Grievance.

What is the difference between dispute and grievance?

Grievance is an individual problem whereas Dispute is may be individual or general problem. Whatever the cause that is different, but the grievance is person centric, and dispute is group centric.

Popular article: PF contribution

What is the differences between complaints and grievances?

Grievance is raised from personal grief or pain but complain is raised from personal pain or others pain team pain. Grievances are behavioral but Complaints are situational, environmental, society related, anything.

What is Grievance Redressal Committee?

Under Section-9 of Industrial dispute Act, 1947, where more than 20 workmen are or were engaged in any Industrial Establishment in preceding 12 months, the Grievance redressal Committee shall be constituted to address personal grievance of workmen.

What kind of Grievance should be considered?

Grievance of employee is raised due various reasons, some of them are mentioned below,

1. Employment Conditions
2. Workplace Environment
3. Harassment and Discrimination
4. Disputes with Supervisors or Colleagues
5. Policy Violations
6. Career Development
7. Administrative Issues
8. Misconduct or Unfair Treatment
9. Workload and Job Design

What is Legal Framework of Grievance Redressal Committee?

• Industrial Disputes Act, 1947: This act provides provisions for the resolution of industrial disputes, including the handling of employee grievances.
• If more than 20 employees working in Factory, Then GRC formation is mandatory
• Committee shall be formed under Sec-9(c) of Industrial Disputes Act, 1947.

What is the Composition of Grievance Redressal Committee?

1. Chairperson: The committee is usually chaired by a senior member of the management.
2. Employee Representatives: Employee representatives elected or nominated by the employees, who act as a voice for the workforce.
3. Management Representatives: Representatives from the management, such as department heads.
4. Women Employee must participate.
5. Maximum 6 member shall be participated in committee.

Why Grievance Redressal Committee exist?

To ensure that grievance of employee is addressed an independent and bias free committee is formed. This group of people are understood and evaluate the depth of grievance raised by workmen, if they found it real and take further procedural action to resolve the issue.

What is the grievance redressal procedure?

When committee received a written communication from a workman, then they are first the screen the grievance to understand the weightage and reality. Then the members of the committee try to resolve the issue with mutual harmony.

What is the Function of Grievance Redressal Committee?

Function of Grievance Redressal Committee is mentioned below,

1. Receiving Grievances: Receives and records employee grievances through formal complaint channels, through written application.
2. Investigation and Resolution conducts impartial investigations into the grievances and strives to resolve them through discussions, mediation, or other appropriate means.
3. Timely Response: Ensures that grievances are addressed promptly and, in a time-bound manner.
4. Documentation: Maintains proper records of the grievances received, actions taken, and resolutions achieved.

Where is Grievance Redressal Committee conducted ?

It is suitable to conduct meeting and redressal of grievance in a place where no industrial environment is felt.

People also ask:

1. Grievance Redressal Committee is enacted under which act ?

Grievance Redressal Committee is enacted under section-9 of Industrial dispute act 1947. Any Industrial Establishment where more than 20 number of workmen in engaged , in that establishment it is mandatory to constitute a Grievance redressal Committee.

2. What is the role of Grievance Redressal Committee?

The main role is to understand employee grievance and redress the employee grievances in a factory or establishment.

3. What is role of grievance redressal officer?

To record, understand the real Grievance and articulate to management and redress it as soon as possible.

4. How many members participate in Grievance Redressal Committee?

Equal number of management and workmen representative is mandatory to participate in the committee.

5. In what interval Grievance Redressal Committee sit for meeting?

In every 1 month all members of the committee should sit for meeting. The place of meeting shall be out of regular workplace location. Purpose of separate location is for create a bias free environment to come to bias free discussion and decision.

6. Who is the chairman of Grievance Redressal Committee?

Chairman of the committee shall be nominated by the members. It is important to note that every year chairman shall be changed. Chairmanship shall be rotated from workmen side to management side every year.

7. How many female members are present in Grievance Redressal Committee?

Equal number of female and male employees shall be present in the committee. Purpose of presence of female committee member is to analyze and understand the grieve of a female complaint and suggest a possible and appropriate solution for the point of view of a female.

8.What are the maximum members participating in Grievance Redressal Committee?

As per the rule and guideline of Industrial dispute Act, maximum 6 person can join in grievance redressal committee.

9.What is the power of Grievance Redressal Committee?

To understand and address the employee grievance is the power of Grievance redressal committee under ID act 1947.

10.Who is the head of Grievance Redressal Committee?

Chairman of the Committee is the head of committee. In case Chairman fail to give final decision opinion of maximum members shall be considered as final and declared as a solution of the grievance.

11.What section enacts Grievance Redressal Committee in Industrial dispute act, 1947?

In Section 9(C) of Industrial Dispute Act, 1947, it is enacted that a Committee shall be created to redress the grievance of employees and provide an appropriate solution.

12. What is 5 steps grievance redressal process?

Five step of Grievance redressal process is given below,

1. Receiving Grievances
2. Investigation of Grievance
3. Discussions, mediation to redress the Grievance
4. Timely Response
5. Documentation

13. How to make a grievance complaint?

Grievance complaint Shall be submitted in written to the GRC Committee for further process of investigation and redressal.

14. What is the work of Grievance Redressal Committee?

To understand the depth of grievance raised by workmen and investigate the matter. With mutual counselling of the party the GRC settle the matter.

15. Is PF , ESI matters are discussed in Grievance Committee ?

No, only behavioral matters are discussed and subsequently address in the Grievance Committee.